October Courses at AATC!

by Darcy Bixby, Westdale, AATC's Education Committee Chair

Join us in October as we continue with the second full month of AATC courses for our Fall curriculum! We are super excited to bring more top-notch educational programs to help you stay in the know and ahead of the pack.

Sign for one, or all, of the programs below and see for yourself.

Oh, and don’t forget, our Education Conference returns on November 17-19 through the wonders of the Internet. That’s right, it’s our first-ever Virtual Education Conference. You can check out the details at the following link. 2020 AATC Virtual Education Conference

Oct 7; 9 am – 11 am


Show Me The Paint-Basic Paint and Texture with Sherwin-Williams: Live Webinar
Instructor: James Giddens, Sherwin-Williams

Course Description:

In this jam-packed session, we are going to go over all the types of paint used at your apartment community inside and out. We are also going to share new and innovative ways to enhance your make readies all through cost-saving efforts. Even though this session will be delivered via zoom, it’s sure to provide you and your team cost-saving techniques when turning units!

This is even a GREAT program for Property Managers!  It will teach you the basics of paint and what you can and should expect from your painting company whether they are in-house or contracted. Also, you’ll learn cost-saving techniques from the paint masters to help you control turn over costs!

You’ll Walk Away with the Following Knowledge:

  • Basic of How-To on Drywall Repair Patches
  • Applying Texture Basics
  • Paint 101

Join us for this fun class with Sherwin Williams-register today! Who Should Attend – Maintenance, Turnkey, Managers

Sign Up Here:


Oct 13; 9:30 am – 2:30 pm


FINAL 2020 Pool School – Basic Pool Operator Certification – Hybrid: In-person and Live Webinar

Instructor: Eloy Amigon, CPO Accent Pools

This basic course covers water chemistry, filtration and recirculation; state and local regulations; water-borne diseases; and pool safety and water testing. This one-day course is required for people responsible for operating and managing classes C, D, and E public swimming pools and spas. Upon passing the BPO Exam, the certification is valid for 3 Years. A Certificate will be issued upon passing.

Course description:

  • Understanding of pool codes and protection
  • Pool equipment
  • Handling chemicals related to pool maintenance
  • Texas Department of State Health and Service (TDSHS) pool rules
  • A comprehensive test will be taken to receive the Pool Certificate of Attendance. Certificate is
  • good for three years.
  • This Course is NOT a CPO Course.


All On-Site Employees who are responsible for pool maintenance.

This program will be delivered in a HYBRID format meaning there will be 15 seats available to attend in-person at AATC’s Learning Facility. You also have the option of attending virtually.  If you take the program virtually, a test date will be provided to you at the end of the course. You will be required to come to the association to test in person.

Sign up here:


Oct 14; 9 am to 11 am


Top 10 Steps to Leasing Success!

Instructor: Christi Wedel, NALP, NAAEI Faculty, National Training Director, Presidium

Are you ready to launch your career to the next level? Do you think you have seen and heard it all when it comes to customer service and leasing training? I know I sure did. Hence the birth of this modern, interactive, and game-changing learning opportunity. It was crafted after extensive research and created with YOU and your prospects in mind. It is a deep dive into how you can provide your prospects with excellent customer service which will naturally lead to amazing leasing results!

Register today for this FUN opportunity!

Oct 20; 9 am – 10:30 am


Marketing Power Hour – Rev Up Your Winter Outreach Marketing Plans Live Webinar

Tracy Cherry, Marketing Director, Summit Property Management and Sentinel Peak Capital Partners

In this Power Hour, National Marketing Director – Tracy Cherry of Summit Properties is going to share with you tried and true methods to Rev Up Your Winter Outreach Marketing Plans.

Get Ready for a JAM-PACKED 1.5 Hour Live Interactive Webinar where Tracy is going to share with you how to up your Winter Outreach but in different methods. In the past we made contact and visited their companies – TODAY, that is a bit different – But that doesn’t mean you stop marketing.  As Tracy always says “”You market your communities the hardest when you have high occupancy NOT when your occupancy is less than desirable

Join Tracy on Tuesday, October 20th from 9 to 10:30 am as she lays out a great program for you to be successful –

Plan Your Goal

  • Determine who you are going to reach out to
  • Determine the best method
  • Go For IT
  • Measure your Success – If you can’t measure it, you can’t manage it!
  • Plan for 2021

This seminar will be delivered via Zoom. The link will be sent the morning of the program to each person registered.

WHO SHOULD ATTEND: Leasing and Marketing, Managers

Sign Up Here


Oct 21; 10 am – 11 am

Legal Webinar: Emotional Support Animals – Treatment of ESA’s under landlord-tenant law.

Presenting Attorney Kimberly Sims

While assistance and service animals are in a different legal classification than animals who are simply pets, there are important distinctions between them. A tenant with an assistance or service animal may be entitled to accommodation such as a waiver of a pet deposit, but the rules vary depending upon the situation. Sims’ webinar will help clarify the tenant’s rights and the landlord’s obligations.

Sign Up Here:


Oct 28; 9 am – 12 pm


Fair Housing for Maintenance – Keep Your Service Teams Informed! HYBRID

Instructor: Sarah Turner, NALP, CAM, CAPS, NAAEI, Olympus Property

Fair Housing is at the forefront of what our teams do on a daily basis and our service teams interact with residents continually. Learn from Sarah’s best practices and tips to remember and to stay compliant!

In this Jam-Packed Seminar, Sarah will discuss the most important factors for service teams to remember with regards to Fair Housing:

  • Define Fair Housing and discuss the Protected Classes
  • Do’s and Don’ts of interacting with residents
  • Modifications vs Accommodations

Who should attend?

Service Team, Maintenance Supervisors, Service Technicians, Housekeepers, Managers, Training Directors

Sign up here:


Oct 29; 9 am – 11 am


Assistant Managers Club Part 2 LEVEL UP! Live Webinar

Instructors:  Cayce Coon, CAM, CAPS, Director of Operations–Dallas/Ft. Worth for Madera Residential & April Royal, CAM, CAPS, Regional Vice President for Capstone Real Estate Services

Course Description:                                                                                                                                                                                          This is the second installment to the popular session Assistant Manager’s Club 1.0. You learned your foundation to be successful in your position during ACM 1.0 now it’s time to take an advanced approach at your day to day operations. In this session, you will focus on aspects of financials, budgets, staying on top of your monthly closeout, how your competitors affect your business, and more.  You will be tasked with business situations in breakout sessions and learn to work as a team to focus on the end result. This session is for the Advanced Assistant Manager who is ready to take their career to a higher level.

Who Should Attend: Assistant Managers

Sign up here:


Darcy Bixby, Westdale, is AATC’s 2019-2020 Education Committee Chair. For more information on any of AATC’s educational training programs, contact Gregory Ann Goldrick at ggoldrick@aatcnet.org